Terms of Service

Acceptance of Terms

By accessing and using the services provided by Velira B.V. ("Velira," "we," "our," or "us"), including our website velira.pro and building services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms").

These Terms constitute a legally binding agreement between you and Velira. If you do not agree to these Terms, you must not use our services or website.

Company Information

Services Description

Velira provides professional building services including but not limited to:

• New construction projects
• Renovation and remodelling services
• Building maintenance and repairs
• Roofing, electrical, and plumbing services
• Project management and consultation
• Related building and construction services

Specific services will be detailed in individual service agreements or contracts entered into between Velira and the client.

Service Agreements and Contracts

All building services provided by Velira are subject to separate written agreements or contracts that will specify:

• Scope of work and project specifications
• Timeline and milestones
• Pricing and payment terms
• Materials and labour requirements
• Warranty and guarantee provisions
• Change order procedures

In case of any conflict between these Terms and a specific service agreement, the service agreement shall prevail for that particular project.

Client Obligations

As a client of Velira, you agree to:

• Provide accurate and complete information about your project requirements
• Obtain necessary permits and approvals unless otherwise agreed
• Ensure safe and reasonable access to the work site
• Make timely payments according to agreed terms
• Communicate changes or concerns promptly
• Comply with all applicable laws and regulations
• Maintain appropriate insurance coverage for your property

Payment Terms

Unless otherwise specified in a service agreement:

• Payment schedules will be outlined in project contracts
• Invoices are payable within 30 days of receipt
• Late payments may incur additional charges
• Work may be suspended for overdue payments
• All prices are quoted in Euros (EUR) and include applicable VAT

Intellectual Property

All intellectual property rights in designs, plans, specifications, and other materials created by Velira remain the property of Velira unless otherwise agreed in writing. This includes:

• Architectural drawings and blueprints
• Technical specifications and documentation
• Project management methodologies
• Website content and materials
• Trade secrets and proprietary processes

Clients receive a license to use such materials solely for the intended project purpose.

Warranties and Guarantees

Velira provides warranties on workmanship and materials as specified in individual service agreements. General warranty terms include:

• Workmanship warranty: Typically 1-2 years from completion
• Material warranties: As provided by manufacturers
• Structural work warranty: As required by applicable building codes
• Warranty exclusions for normal wear and tear, misuse, or damage

Specific warranty terms will be detailed in your service agreement.

Limitation of Liability

To the maximum extent permitted by law, Velira's liability for any claims arising from our services is limited as follows:

• Total liability shall not exceed the contract value for the specific project
• Velira is not liable for indirect, consequential, or punitive damages
• Liability for delays is limited to direct costs actually incurred
• Claims must be made within one year of discovery
• Velira maintains professional liability insurance as required by law

Nothing in these Terms excludes or limits liability for death, personal injury, fraud, or other matters where exclusion is prohibited by law.

Force Majeure

Velira shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labour disputes, government actions, or supply chain disruptions. In such cases, performance obligations will be suspended for the duration of the force majeure event.

Termination

These Terms and any service agreements may be terminated:

• By mutual agreement of both parties
• By either party for material breach after written notice and opportunity to cure
• By Velira for non-payment after appropriate notice
• By either party for insolvency or bankruptcy of the other party

Upon termination, payment obligations for work completed shall remain in effect, and both parties shall return confidential information.

Dispute Resolution

Any disputes arising from these Terms or our services shall be resolved as follows:

1. Initial attempt at direct negotiation and resolution
2. Mediation through a qualified mediator if negotiation fails
3. Binding arbitration or court proceedings as a last resort

All disputes shall be resolved in accordance with Dutch law and within the jurisdiction of Dutch courts.

Governing Law

These Terms are governed by and construed in accordance with the laws of the Netherlands. Any legal proceedings shall be subject to the exclusive jurisdiction of the Dutch courts, specifically the courts of North Brabant where our registered office is located.

Privacy and Data Protection

Our collection, use, and protection of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy for detailed information about our data practices.

Website Use

Use of the Velira website is subject to the following conditions:

• Content is for informational purposes only
• No warranty is made regarding website availability or accuracy
• Users must not misuse the website or attempt unauthorized access
• Website content may not be reproduced without permission
• Cookies are used as described in our Cookie Policy

Changes to Terms

Velira reserves the right to modify these Terms at any time. Changes will be effective upon posting on our website with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the modified Terms. We will notify clients of material changes through appropriate channels.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. Invalid provisions shall be replaced with valid provisions that most closely reflect the original intent.

Contact Information

For questions about these Terms or our services, please contact us:

Entire Agreement

These Terms, together with any applicable service agreements and our Privacy Policy, constitute the entire agreement between you and Velira regarding the use of our services. These Terms supersede all prior agreements, understandings, and communications, whether written or oral, except as specifically provided in individual service contracts.